Emerging Technology Reliability Roundtable 2019

IEEE Communications Society (ComSoc)
Technical Committee on Communications Quality & Reliability (CQR)

Emerging Technology Reliability Roundtable 2019
Monday & Tuesday, August 26-27, 2019

The Majvik Congress Hotel

Majvikintie 1, 02430 Masala (near Helsinki), Finland




Scope of the Roundtable

  • Discuss and identify the RAS (Reliability, Availability and Serviceability*) challenges, requirements and methodologies in the emerging technology areas like the Cloud Computing, Wireless/Mobility (with focus on 5G technologies), NFV (Network Functions Virtualization), SDN
    (Software Defined Networking), or similar large-scale distributed and virtualization systems.
  • Discuss the RAS requirements and technologies for mission-critical industries (e.g., airborne systems, railway communication systems, the banking and financial communication systems, etc.), with the goal to promote the interindustry
    sharing of related ideas and experiences.
  • Identify potential directions for resolving identified issues and propose possible solution

*Serviceability: Focus on the technology, solutions and platforms which can improve Operation and Maintenance (O&M) ability, including Deployment, Monitoring, Upgrade/Patching, Adjustment, Troubleshooting, Fault Recovery, Data Configuration, etc.  The target of Serviceability is to make the O&M work more Easily, Remotely, Automatically and Efficiently in order to achieve Low OPEX and High Customer Satisfaction.


Participants at the ETR-RT 2018 in Austin, Texas


ETR-RT19 speaker recruitment is actively underway with eight participants already confirmed; see their bios below.

Please check back periodically for program content and confirmed speaker updates.


David H. Lu, Vice President, D2 Platform and Systems Development, AT&T Labs, USA

David is currently responsible for development and engineering of AT&T next generation ECOMP platform and Open ECOMP (ONAP) to enable the AT&T network virtualization (SDN) and target OSS/BSS transformation including API, micro-services, policy control & orchestration, hyper-automation, and advanced data analytics.  He leads an organization with more than 2,000 people across the globe.

David is a well-respected leader in large scale and real time software architecture and engineering, network performance and traffic management, work flow and policy controlled automation, large databases and big data implementation/mining/analytics, machine learning, artificial intelligence, software reliability and quality, and network operations process engineering. Examples of his achievements include large scale platforms he has led and engineered that process annually: 347 Trillion network performance events and 168 Billion alarms with 99.99%+ automation; 60 Million dispatches with 14.4 Billion automated manual steps; and over 90 Billion API transactions.

Since joining AT&T Bell Labs in 1987, he has served in various leadership positions at AT&T. He has led multiple extreme automation initiatives in AT&T that resulted in Multi-Billion Dollars savings in the past 15 years and won AT&T CIO 100 Awards in 2010. He holds 43 patents and has frequently appeared as a guest speaker at technical and leadership seminars and conferences throughout the world. He received numerous industry awards including the 2015 Chairman’s Award from IEEE Communication Society for Network and Systems Quality and Reliability and 2017 CIE AAEOY (Asian America Engineer of Year) Award. He has also been very active in community organizations and activities including AT&T APCA, DFW-CIE, and DFW Asian American Chamber of Commerce. He was recognized by AT&T APCA with the 2015 Corporate Leadership Award.

He was accepted to the world-renowned Shanghai Conservatory of Music and came to the U.S. to complete his college education. He has an undergraduate degree in music, majoring in cello performance and graduate degree in Computer Science.


ABSTRACT: Coming soon…



Pasi Hurri, Chief Executive Officer, BaseN Corporation, Finland

Since establishing BaseN Corporation in 2001, Pasi Hurri has been holding the position of Chief Executive Officer. 

Mr. Hurri is an expert speaker and senior Member of IEEE as well as a visiting lecturer at several Universities.  Prior to founding BaseN, Mr. Hurri spent more than a decade in senior technology management positions.  He presided over the engineering effort of the KPNQwest Eurorings network, then the largest pan-European carrier transporting more than 50% of the Internet traffic.  Within Ahlstrom Corporation, Mr. Hurri managed the creation of a global IP network in the early 90`s.

With his strategic thinking inherited from the Finnish Air Force, Mr. Hurri has always emphasized the importance of deep situational awareness, according to Clausewitz principles.  Mr. Hurri also holds the position of the Chairman for Industrial Internet of Things steering group of TEKES.


ABSTRACT: Coming soon…







Kathy Meier-Hellstern, Assistant Vice President – Inventive Science and AT&T Fellow, AT&T Labs, USA

Kathy Meier-Hellstern is an AT&T Fellow and Assistant Vice President in AT&T Labs Research, where she leads the Optimization, Reliability and Customer Analytics Department (ORCA).  Kathy and her team are focused on optimization, performance and reliability and network and analytics for AT&T’s Next Generation Network Cloud.  Her team designs and implements the optimization algorithms for AT&T’s SDN network, and is responsible for applying machine learning and data-powered analytics in the areas of virtualized services, network security, cloud infrastructure and 5G.

Kathy received her Ph.D.  in Operations Research from the University of Delaware with a research focus in Applied Probability and Queueing Theory.  She has been a visiting researcher at the University of Stuttgart, Technion, and Rutgers University Wireless Information Network Lab.  Kathy is the author of numerous publications and patents in applied probability.


ABSTRACT: Coming soon…

Chidung Lac, Senior Researcher – Orange Labs, France

His research interests are centered on network and services resiliency.  An important fraction of his activities the last 6 years was dedicated to the virtualization of network functions.  He is currently an active contributor of the REL Working Group at the ETSI NFV ISG.  Dr. Lac holds a Doctorat d’Etat-ès-Sciences Physiques from the University of Paris XI Orsay.

TITLE: NFV Resiliency and 5G Network Slicing

ABSTRACT: Beyond their new technical promises (e.g., increased bandwidth, reduced latency), 5G technologies aim to unify diverse applications and use cases within a single framework.  To this end, costs optimization, among others, has led to the proposal of network slicing for sharing resources and mutualizing the management and orchestration of such networks.  As the slicing approach will benefit from techniques derived of virtualization, this talk highlights different facets of the Network Function Virtualization framework to enable a resilient support of network slicing.  It will consider different life cycle phases such as design, operations (i.e., scaling, migration, restoration with or without lack of resources) and upgrade.

Kostas G. Vlahodimitropoulos, Ph.D., Deputy Director, Service Quality & Customer Network Experience, Cosmote SA, Greece

Since joining Cosmote Telecommunications in 1996, he has served in various network planning and optimization roles. Currently he is the Deputy Director of Service Quality & Customer Experience Management for Fixed & Mobile at Cosmote. He has been involved in several R&D projects including radio resource management, location based optimization, efficient algorithms for radio propagation, and fleet management. His research interests are in the design and implementation of network-wide big data like for the on-line analytics of network performance vs. customer experience, and interactive presentation techniques using powerful visualization tools. He also worked as a Software Engineer at the RAM Communications Consultants, a subsidiary of RAM Mobile Data in New Jersey, USA from 1992-1994.

Kostas received the Computer Engineering Diploma from the Technical University of Patra, Greece in 1989, the Master of Science degree in Computer Science from Rutgers University, in New Jersey, USA, in 1992, and Ph.D. in Mobile Telecommunications from the National Technical University of Athens, Greece in 2005.

Kostas is a member of the American Association of University Professors, the Technical Chamber of Greece, and the Greek Association of Mechanical and Electrical Engineers.

TITLE:  Establishing Customer Experience Aspects in Mobile Network Serviceability

ABSTRACT: During the past decades, the traditional Performance Management Process in mobile networks has been gradually transforming to a customer-centric one, promoting the visibility of the customer aspect for the Quality of Service (QoS) they are enjoying.  This has been driven by the fierce competition in the mobile communications market regarding price and quality. Superior customer experience is now considered as one of the most powerful leverages to reduce the churn and increase the Average Revenue Per User (ARPU).  The technological advances in the Big Data & Analytics technologies have been a key enabler that helped collect, process, and provide the relevant insights for the customer experience.  This process now involves many stakeholders such as Strategy, Customer Care, CRM, SQM, SoC, etc.  In this talk, we will focus on the key ingredients for enabling this transformation.

Diego Lopez, Senior Technology Expert at Telefonica I+D, Chair of ETSI NFV and PDL ISGs, Germany

Since October 2011 Diego has been in charge of Technology Exploration at the Global CTO Unit, within Telefónica I+D.  His responsibilities are related to the definition and coordination of research projects in the areas of new networking technologies and network infrastructures.  He is directly involved in activities related to network virtualization, core optimization, AAA, traffic analysis, and infrastructure security.

He actively participates in the ETSI ISG on Network Function Virtualisation (NFV), which he chairs, is the representative of Telefónica in bodies related to network technologies, and chairing the IRTF NFV Research Group.  Diego has been appointed by the European Commission as member of the High Level Expert Group on Scientific Data e-Infrastructures (HLEG-SDI).

Diego received his MS from the University of Granada in 1985, and his PhD degree from the University of Seville in 2001, with a thesis related to AI and fuzzy logic, and their application to control problems.  Since 1985 he has worked for several private and public organisations, developing and deploying communication services.

From 2000 to 2011, Diego was responsible for the Middleware Area of RedIRIS, the Spanish National Research and Educational Network.  As part of these tasks, he actively participated in national and international working groups and projects, and collaborated in several versions of the e-Infrastructure Reflection Group White Paper, under the auspices of the EU Presidency, in areas related to security and digital identity services.

His current areas of interest are network middleware, network virtualization, infrastructural and mediation services, infrastructural security, the application of AI techniques to network management and security, and new network architectures. 

TITLE: Automation in the Days of the Software Network

ABSTRACT: The application of the technologies related to the Software Network (essentially, NFV and SDN) promises to reduce the friction in the application of different automation techniques, from general closed-loop control to the most recent AI algorithms, in all tasks related to network management and operations. We will review the current status of Software Network technologies, how they enable a deeper automation in networks, and what the challenges to bring this automation to achieve its full potential are.

Roundtable Chair: Spilios Makris, Ph.D., Director, Palindrome Technologies, USA and Ex-Chairman of the IEEE SRPSDVE Study Group

Spilios Makris is currently the Director of Network Resilience and Business Continuity Management (BCM) in Palindrome Technologies. Spilios has extensive experience in BCM and network resilience serving as Director and Senior Consultant at Telcordia Technologies (formerly Bellcore) for over 28 years, conducting studies and developing methodologies along with industry Best Practices for over 50 Tier 1&2 telecom companies, telecom vendors, and Telecom Regulatory Authorities (TRAs) worldwide. Spilios has served as Chair, Vice-Chair, Lead Contributor of the Standards T1A1.2 WG on “Network Survivability Performance” (was renamed PRQC Reliability Task Force) for 20 years. He successfully managed thebdevelopment and regular update of Telcordia Generic Reliability Requirements documents establishing them as the “de facto” industry standards (e.g., SR-332 on Reliability Prediction Procedure for Electronic Equipment).
Spilios recently served as the Chair of the IEEE Study Group for Security, Reliability, and Performance for Software Defined and Virtualized Ecosystems (e.g., SDN, NFV, etc.). (http://grouper.ieee.org/groups/srpsdv/meeting_information.html).
Spilios received his PhD in Industrial Engineering & Operations Research from the University of Massachusetts at Amherst, Mass., MS in Engineering Management from Northeastern University, Boston, Mass., and Diploma (equiv. to MS) in Electrical & Mechanical Engineering from the National Technical University of Athens, Greece.
He is a Certified Business Continuity Professional (CBCP) by the Disaster Recovery Institute International (DRII) and a Senior Member of IEEE.



Roundtable Advisor: Chi-Ming Chen, Ph.D., AT&T Labs (retired Oct. 2018), USA

Chi-Ming Chen joined AT&T in 1995.  He was with the AT&T Labs architecture organization which designs the Enhanced Control Orchestration Management Platform (ECOMP) and Open Network Automation Platform (ONAP).  Prior to joining AT&T, Chi-Ming was with the Quality Assurance Center of Bell Communications Research (Bellcore) from 1985 to 1995 and was a faculty member at Tsing Hua University, Hsinchu, Taiwan from 1975 to 1979.

He received his Ph.D. in Computer and Information Science from the University of Pennsylvania in 1985; M.S. in Computer Science from the Pennsylvania State University in 1981; M.S. and B.S. in Physics from Tsing Hua University, Taiwan, in 1973 and 1971 respectively.

Chi-Ming Chen is a Life Senior Member of IEEE and Senior Member of the ACM.  He is an Advisory Board Member of IEEE Communications Society (ComSoc) Technical Committee on Communications Quality & Reliability (CQR). He was a member of the IEEE GLOBECOM & ICC Management & Strategy (GIMS) Standing Committee and served as the GLOBECOM and ICC Site Selection Chair from 2012 to 2017.  He has chaired the Industry Forums of several GLOBECOMs and ICCs and is serving as the GIMS Advisor for ICC 2019, Shanghai, China.

From 2015 to 2017, Chi-Ming was a Steering Committee member of the IEEE SDN Initiative and IEEE Big Data Initiative.  Currently, he is co-chairing the 5G Roadmap Working Group of IEEE 5G Initiative.  He has been a key Organizing Committee member of CyberC conference since it’s started in 2009.  In addition, he also organizes the annual IEEE Emerging Technology Reliability Roundtable (ETR-RT) since 2014.





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